Guided Tour

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From C.M --- a group of 2 from Tokyo, Japan ( 2016/8/14)
(The driver was a very good guide. We were very happy with him. Thank you, Mr. Iwata!)
From S.S --- a group of 3 from Iowa, USA (2016/8/8)
Q1:  What did you enjoy most about your tour with us?
A1:  The driver’s knowledge and enthusiasm.
       The vehicle was very clean and comfortable.

Q2:  Are there any ways we can improve our service?
A2:  No. Perhaps heve a tour that includes a meal.

[An excert from “Customer Questionaire”]
From M.s --- a group of 2 from Canada (2016/05/27)
Q1:  What did you enjoy most about your tour with us?
A1:  We saw many places that were beautiful
        we made paper which was a great experience.

Q2:  Are there any ways we can improve our service?
A2:  No. Everything was great. The driver and the guide were amazing!
       They made our day very enjoyable. Thank you!

[An excert from “Customer Questionaire”]
From R.M --- a group of 2 from USA (2016/04/27)
Q1:  What did you enjoy most about your tour with us?
A1:  Excellent driving and courtesy and choice of special sites to visit

Q2:  Are there any ways we can improve our service?
A2:  No, because everything was excellent.

[An excert from “Customer Questionaire”]
From L --- a group of 4 from Malaysia (2016/04/23)
Hi Sachiko,

Thanks so much for your help on our tour to Kurobe. We really enjoyed ourselves and was very please with our driver Shigemi who was very professional, polite, helpful and a very safe driver. Once again a very Big Thank You to you both. I will of course recommend your company to any friends visiting Takayama...a beautiful place.

Yours sincerely,
From A and his family (2016/01/15)
Dear Sachiko,

I just want to thank you for the outstanding service that your company gave to our family, and it was a memorable short visit to Takayama. May I ask you if you also have a service like this in Toyama, along the alpine route?

Thank you.

From M - 11 people group (2015/11/25)
Dear Sachiko San,

Thank you very much or your email. The driver provided excellent service. We were satisfied with your service. For your imformation, my friend Ms.Lee might contact you, because she is also planning to visit Shirakawa-go, and might request your service again.


From M and his family (2015/8/25)
Dear Matsuyama san,

Thanks for arranging the ride. Please thank Mr. Iwata for me for being a good driver and giving us a lot of information.
We will definitely recommend your company’s service to our friends.

Hope to see you again.

From T and family (2015/1/4)
Dear Ms Matsuyama,

Greeting from Singapore!

We had hired a vehicle from Takayama to Shirakawa-go and Kanazawa on 27 December.

We wish to let you know that we were very happy with the service provided, and appreciate the graciousness and professionalism of our driver, Mr.Minoru Iwata.

Thank you for your reliable and prompt assistant in making our journey very smooth and enjoyable, and we will certainly travel with Medix Taxi again if we visit Takayama and the area again.

Best wishes for the New Year!


From R (2014/2/5)
Ms. Matsuyama,

Thank you and our taxi driver so much. We had a wonderful time and he was excellent. The hospitality and service was great! He went out of his way to drive us back home to Toyama, due to a car accident because we would have been unable to catch a train from Takayama back to Toyama. I will recommend him and your taxi company to my friends and family when they want to visit Shirakawa-go and Gokayama. Thank you for everything!

Best Regards,